By Site Admin Office Updates 0 Comments

Moving to Electronic Health Records

In the coming months we will be moving to a new Electronic Health Record and Practice Management Software. This change will help to streamline our workflow but also offer amazing benefits for our clients. For existing clients be on the look out for an e-mail from us that will instruct you to fill out new paperwork. We know this can be daunting, but encourage you to take the time to read through and complete the forms as some of the consents will have new clauses and information critical for your review. These forms will be similar to those you originally filled out when you visited us for the first time. Unfortunately, there is no way to import those directly into the system including signatures and personal health information. This new platform is HIPAA secure and offers secure communication for you to our office. Here are some of the benefits this change will make:

  • Online Appointment Requests with Quicker Approval Turn Around
  • Appointment Reminders (Text, Call, E-mail)
  • E-Emailed Receipts/Invoices
  • Streamlined Payments (Keep a credit card/HSA card on file)
  • Faster Claims Processing Reduces Errors
  • Secure Online Messaging
  • A Direct All in one Link to Telehealth
  • Secure Online Document Upload

We are excited about this shift, but also know there will be some growing pains. If you have any questions or concerns please call our office and speak with one of our administrative team members.

By Site Admin Office Updates 0 Comments

Intake Forms Guide

Since our office is still currently operating through telemental health, we have prepared a guide to help with sending in your intake forms. If you have access to a computer and scanner, its as simple as printing off the documents and scanning them back in once filled out. However, if you do not have a scanner, we suggest downloading Adobe Acrobat from your respective smart phone’s app store and following the directions below.

If you do not have a printer or scanner, please follow the guide below:

We suggest downloading Adobe Acrobat or similar application from your app store on your smartphone. Download the intake paperwork from our website under forms. Open the document and fill out each field and sign the signature blocks.

Then save the document as a PDF and email them to info@fairwindsmentalhealth.com.

If you have a printer but do not have a scanner please follow the guide below:

We recommend for the easiest and simplest method is to fill out the forms from your computer, print them, and then to scan them using your smartphone. You can also just print them and fill them out by hand as well.

To scan the documents, we suggest using Adobe Acrobat or similar application to scan the documents and generate them as a PDF to email to our office. Please email them to info@fairwindsmentalhealth.com

By Site Admin Office Updates 0 Comments

COVID-19 Office Safety Information

During these uncertain times, we are focused on minimizing the risk to our patients and the community. Due to the nature of this virus and the need for containment, our office has currently ceased all face to face appointments during this time. We do not have an immediate date at which we will return to normal practices. We will keep all patients informed of the status of our office practices and when visits will return to normal. In the meantime we will be providing telephonic therapy or secure video conference based therapy. We ask that all patients fill out the new Informed Consent for TeleMental Health Services and either fax to 817-735-4688 or email to our office front desk at info@fairwindsmentalhealth.com. Please note that we cannot guarantee end to end security through email. We understand that at this time things might be chaotic, but it is with honor that we continue to offer care to our established patients and be a beacon of light for new comers. We pray for the safety and wellness of everyone during this difficult time.

Intake Forms